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This form is used to document any incidents observed or occurring during services, such as pre-existing damage (e.g. broken items noted before cleaning) or incidents that happen while work is being carried out. It helps ensure accurate records, transparency, and appropriate follow-up, including actions taken, photos, and notifications made.
To record visible damage, client feedback, and cleaning requirements observed during the first client visit. Supports service planning, client communication, and deep clean planning.
Use this form to report any risk, hazard, or incident that may affect the safety of the cleaner, the client, or the property. This includes access issues, client behavior concerns, or environmental risks.
Timely reporting helps us take action quickly and keeps everyone safe.
Clients should contact the office directly for all appointment changes whenever possible. Only submit this form if the client was unable to call or text us, or asked you to pass the information on.
This form is NOT for incidents, hazards, risks, welfare concerns, or complaints.
This form must be completed only when a deep clean is performed. Use it to record the specific areas cleaned in detail, note any special instructions or outcomes, and upload before/after photos if needed.
🧽 Only submit this form if a deep clean has been requested.
For Home and Gardening Maintenance.
This form is used to document any incidents observed or occurring during services, such as pre-existing damage (e.g. broken items noted before cleaning) or incidents that happen while work is being carried out. It helps ensure accurate records, transparency, and appropriate follow-up, including actions taken, photos, and notifications made.