• Check your roster for job time, address, and service notes.

• Review the approved tasks for the visit (mowing, weeding, pruning, etc.).

• Ensure you have the correct equipment and PPE:

  • Gloves, enclosed footwear, sun protection

  • Lawn mower, whipper snipper, blower (if required)

• Check weather conditions and plan accordingly.

If any details are unclear, contact admin before leaving.

​ ​ ​ ​   ​ CONTACT US

• Arrive on time and introduce yourself politely.

• Confirm you are at the correct address and with the correct client.

• Ask the client if there are any priority areas to focus on today (within scope).

• Confirm access to the yard, bins, water, and power (if needed).

• Complete a quick safety check:

  • Uneven ground

  • Pets

  • Obstacles or trip hazards

• If the environment appears unsafe, pause and escalate.

​ ​ ​ ​      INCIDENT FORM​

• Put on PPE before starting work.

• Position equipment safely and away from walkways.

• Confirm task order and time limits for the visit.

• Begin with priority or high-risk areas (paths, steps, access points).

• Keep tools and cords clear of walkways at all times.

• Complete only the tasks approved in the booking.

• Work methodically and safely:

  • Mow and edge lawns

  • Weed garden beds

  • Light pruning of shrubs and plants

  • Clear leaves and garden debris

• Sweep or blow paths, steps, and paved areas.

• Place green waste into appropriate bins.

• Maintain awareness of surroundings at all times.

  
  

If the client requests tasks outside scope, explain you must check with admin first.

• Turn off and safely store all equipment.

• Ensure paths, lawns, and outdoor areas are left tidy and safe.

• Remove tools, cords, and debris from walkways.

• Ask the client if everything looks okay.

• Report any hazards, damage, or follow-up needs.

​ ​ ​           RISK AND HAZARD REPORT

• Secure gates and access points as instructed.

• Complete job notes:

  • Tasks completed

  • Any issues or client requests

  • Safety concerns

• Submit photos or forms if required.

• Notify admin of any incidents or concerns.