CLICK & CLEAN SERVICES OVERVIEW

Home cleaning services

(CHSP-funded, non-clinical, pre-scheduled services)

Includes:

• Bathroom & toilet cleaning
• Kitchen surfaces, sinks & stovetops
• Floors — vacuuming & mopping
• Dusting & tidying
• Wiping high-touch areas
• Laundry support (as per your plan)
• Changing bed linen (leave linen out)
• Rubbish and recycling as needed
• Deep Clean (as required & booked separately) 

Services are delivered as per approved CHSP referrals and scheduled bookings.

Standard visit duration is 1.5 hours (typical cleaning time, excluding admin & travel) 

FAQ:

Why doesn't the cleaner stays for full 2-hours?

We understand this can feel confusing.

We provide a 2-hour service package, but you’re not actually receiving 2 hours of cleaning.

Through your aged-care support package, the visit includes:

• Around 1.5 hours of cleaning and support time
• Time for travel
• Equipment preparation and maintenance
• Safety checks
• Reporting and communication back to the office
• Administrative time that ensures your service runs smoothly

Your cleaner will always:

• Prioritise your cleaning checklist
• Make sure everything is completed to standard
• Check in on your well-being

If anything is ever missed, just contact us — we will follow it up immediately.

CHSP Clients

Clients with mobility support needs (Walking Aids not wheelchairs) 

• Australian Capital Territory (ACT)
• Byron Bay region
• Goulburn Region
• Illawarra Region
• Lismore region
• Port Macquarie Region
• Tweed Heads Region
• Yamba region