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Hello, Newbie! Ready to Take Off?

Welcome to the team — let’s get you started with your tools, forms, and first tasks!

Hello, Newbie! Ready to Take Off?

Welcome to the team — let’s get you started with your tools, forms, and first tasks!

Get Your Work Apps Ready

Slack

Stay connected with your team through Slack. Chat, share, and collaborate seamlessly.

ServiceM8

Stay organized with ServiceM8. Manage jobs, schedules, and invoices effortlessly, all in one place.

Staff Portal

The Staff Portal is where you can easily access all work resources, including forms, company policies, training materials, and important updates.

Getting Started




Step 1 — Let’s Make It Official ✍️

  • Review and sign your employment or contractor agreement.
  • You’ll receive this via email — once it’s signed, you’re officially part of the team!


Step 2 — Set Up Your Pay Details 💰

We want to make sure you’re all set to get paid on time!
Please share your details so we can add you to our payroll system:
 Bank account information (for your payments) ​ Tax File Number (TFN)
​Superannuation fund details ​ ​ ​ ​ ​ Emergency contact ​
When you’re ready, click below to send us your info here .



Step 2 — Set Up Your Pay Details 💰

We want to make sure you’re all set to get paid on time!
Please share your details so we can add you to our payroll system:
 Bank account information (for your payments)
Tax File Number (TFN)
​Superannuation fund details
Emergency contact ​
When you’re ready, click below to send us your info here .



Step 3 — Complete Your Training 🎓

Before you jump into your first shift, let’s make sure you’re confident and ready!
Complete your assigned eLearning modules to get familiar with our policies and practices.
Your training may include:

Workplace Safety ​Equipment Handling ​ ​​​​Code of Conduct ​ ​CHSP Guidelines



Step 3 — Complete Your Training 🎓

Before you jump into your first shift, let’s make sure you’re confident and ready!
Complete your assigned eLearning modules to get familiar with our policies and practices.
Your training may include:

Workplace Safety
​Equipment Handling
Code of Conduct
CHSP Guidelines



Step 4 — Say Hi on Slack 💬

We can’t wait to meet you! Slack is where our whole team connects, collaborates, and shares updates.
To get started:

  • Accept your Slack invite (sent to your email)9
  • Change your display name to: First name – Region Code (Example : Elay-PMQ) 
  • You’ll automatically be added to your region and key team channels
    Region Codes: PMQ • ILL • TWD • CAN • GLB • YAM • BYR


Step 5 — You’re Almost Ready! ✅

Just a few final checks before you officially start:

  • Our Admin Team will confirm your details and system access
  • Your Team Leader will post a welcome message for you in Slack
  • Your first week’s schedule will appear in ServiceM8

✅ Quick Checklist — Tick as You Go!

  • Contract signed
  • Payroll details submitted
  • Training courses completed
  • Work apps installed
  • Slack name updated
  • Added to region channels
  • Roster received.